Frequently Asked Questions Return to Top
Product Information
Can I receive a design proof before my order goes into production?
We offer free artwork proofs so you can review your order and catch any errors or request changes. Reviewing artwork proofs, similar to proof-reading text, is an excellent way to measure twice and cut once concerning design. That being said, please take advantage of our design proofs!
Do you offer design assistance with living, breathing humans?
Yes. Our expert and friendly customer service team is happy to assist you with your design. They are available, and very much alive Monday-Friday 8-5pm CST. Contact a representative by calling (320) 391-5250.
It would be advantageous to look at material samples before I order. Can I get some samples?
Indubitably! We provide introductory sample packets so that you can experience all of our different product materials first-hand. Please fill out a sample packet request form to request these samples.
Furthermore, we also offer a completely tailored sample packet for a minimal fee. These packets are for those people who already have a design and merely want to see how it will look displayed on different products. If you’d like this sample option, then please fill out our custom sample packet request form.
The restaurant industry can get messy, are your products waterproof?
Nearly all of our food and restaurant stickers, food and restaurant decals and labels are equipped with a water-resistant laminate. The only exception to this laminate are our roll labels in the paper option. Paper isn’t waterproof.
I really appreciate the aesthetic of decals and stickers cut to the contour of the image or graphic. Do you provide a die-cut option?
Yes. The majority of our products are available in die-cut or kiss-cut. If you’re uncertain which cut will work best, then please visit our die-cut vs. kiss-cut page for additional information.