Frequently Asked Questions Return to Top
There are so many decal products to pick from. Which will work best for me?
That really depends on what you want to use the decal for, if you want to use it indoors or outdoors and how long it needs to last and so on. For more information about all of the decal materials we offer please see our materials page. If you have specific questions about one of our products or product options, then please feel free to call a friendly customer service representative at (320) 591-5250.
How many decals can I order?
You can order one decal or thousands, it’s completely up to you.
How do I apply a vinyl decal?
We have a great guide for vinyl decal application. If you have any additional questions, please reach out to us at (320) 391-5250.
Can your custom decals be designed to be put on the outside of windows?
Yes. Our custom window clings, clear window decals can either be front or back adhesive.
Our car window decals, vinyl window graphics and custom vinyl lettering are only back adhesive. Back adhesive means that the decal can only sit on the exterior side of the window.
Do you offer assistance for designing a product?
Yes! Our customer service representatives are happy to help you with your design. Feel free to reach out to them at (320) 591-5250.
Can I write on my custom decal?
If your decal is meant to function as an office or classroom calendar or memo board, then we offer a dry erase wall decal with special lamination that works with dry erase markers. If you’re looking to organize or brand many products at the same time, then try one of our label products.
What format do I need to use to upload my decal design?
Preferred Files for Printing:
The maximum file size we accept is 100 MB. Our preferred file types are:
- Adobe Illustrator EPS (Encapsulated Post Script)
- Adobe Illustrator AI (Adobe Illustrator)
- PDF (Adobe PDF)
Additional Files Accepted:
- JPG (High Resolution JPG)
- TIFF (High Resolution TIFF)
For more information on acceptable file types, please review our artwork policy.
Do you offer free samples?
Yes! We provide free samples of our materials so you can touch and see the different kinds of decals, stickers, and labels we offer. Simply fill out the online request form. If you have a special project, then we also offer custom samples.
How do I make my own custom decals on your website?
- Online Design Tool: Use your imagination and create your own design using our online tool. Choose a background, graphics, text or upload your own.
- Upload a file: Already have a design? Upload your own artwork (.eps, .ai, .pdf, .jpg)
Can I use your floor decals on sidewalks?
We do not recommend using our decals on rough or porous surfaces. Our decals work best on smooth, non-porous surfaces such as glass, metal, plastic or tile.
What's the difference between decals and stickers?
In general, decals tend to be larger and more durable than stickers. Our vinyl decals are often used on vehicles, windows and in outdoor environments.
Stickers are usually smaller, and are often applied to products like water bottles, laptops and product packaging. People commonly use them for marketing/branding purposes or personal expression.
Our custom labels and stickers are available on sheets, so this makes sticking them faster and easier for large projects. The Decals.com product info page breaks down the differences between labels, stickers and decals.
Can my decals be printed on clear vinyl?
Yes! Our clear decals and window clings can be printed on clear vinyl. All of our other decal products are printed on white vinyl.
Can I have my decal die-cut to the image?
Yes, we offer the die-cut option. In this cut option, decals are individually cut to the contour of your design. Another way to think about it is like a “cookie cutter”.
Can I make frosted vinyl graphics?
No. At this time, we do not offer frosted vinyl graphics.
Can I order multiple products using the same artwork?
You sure can! Once you have uploaded your artwork, or designed a graphic using one of our templates, you can save it for later use by creating an account.
Are your custom decals weather resistant?
Yes, all of our decal materials are weather resistant. They are all printed on vinyl and they have a weather resistant lamination.
What’s the largest size I can make my decal?
That depends on the decal material. In general, the maximum height and width that we offer is 52”x120”. We offer the following decals in this large format:
If you are working with an extra large surface, then we offer decals in piece-together paneling as well as perforated window decals for large-faced storefront windows. For all of your oversized decal inquiries, please see our custom quote page or call a friendly customer service representative at 320-965-5000.
Order Custom Decals