Decals.com Shipping Information
Ship dates are established from the time Decals.com receives proof approval. Shipping times start after production is complete. Shipping prices are determined by the weight of the package and the destination. Additional shipping charges apply to large orders and over-sized packages. We have two production facilities in the United States. If you have questions about your shipping, please contact a customer service representative.
Shipping Methods: You will receive a tracking number once your package has shipped
- Economy (5-10 Days)
- Standard (3-5 Business Days)
- Three Day (3 Business Days)
- Two Day (2 Business Days)
- Overnight (1 Business Day)
Please specify which shipping method you would like when placing your order. Otherwise it will be shipped Standard by default. Please note that UPS does not deliver ground packages on Saturday or Sunday. If you need a package delivered on Saturday, please contact a customer service representative for more information.
Due to COVID-19, UPS has suspended their service guarantee, thus we can not guarantee delivery times after we have placed your package with UPS. To learn more, visit UPS here.
Shipping Outside of the United States
You can ship to other countries outside of the United States. If you are located outside of the Continental United States, please contact us for a custom shipping quote.
Additional Shipping Information
After product has shipped, all shipping company terms & conditions apply for lost or delayed packages. If you have a deadline, you must request expedited shipping as ground shipments are not guaranteed. We will not refund the banner cost if UPS or any other shipping company has a delay in the delivery of your package. All refunds are limited to actual shipping cost refunded to Decals.com from shipping company. Terms for the shipping company still apply to lost packages.
If product is damaged in shipping, damaged goods must be returned, and then replacement product will be sent, see REFUNDS section of these terms & conditions for further information.
Lost packages will be replaced after shipping company confirms loss, this generally takes 7-10 business days after initial lost product inquiry. Again, please order early as we cannot control delivery after your product leaves our facility.
Overnight orders that are completed ahead of schedule will ship using a method guaranteed for you to receive you order on time. No refund will be given in this case.
Order Early not Last Minute.
Delays because of Acts of God or anything beyond our control, no refunds will be allowed because of shipping delays.
Again, please order early as we cannot control delivery of your product after it leaves our production facility.