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Live customer service hours are
Monday–Friday 8AM–5PM CST

Customer Service: 320-391-5250

Decals.com Production Policy


Production starts after artwork has been approved and payment has been received. You will see our production times on every product page. 

**Production days are business days only (Monday - Friday). Weekends and holidays do not count as production times. Orders received after 5pm CST will be processed the following business day. **

Production schedules will be established and followed by both the Customer and Decals.com. In the event that the Customer does not adhere to the production schedules, delivery dates will be subject to renegotiating. There will be no liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, accidents, action of government or civil authority, acts of God, or other causes beyond the control of Decals.com. In such cases schedules will be extended by an amount of time equal to the delay incurred.


Any order that has been processed through our accounting department cannot be edited in any way.


We cannot guarantee color accuracy due to the variations of computer displays. Once you approve your order (by submitting your order online, or approving your proof), you are giving us the authority to process your credit card.


Ship dates are established from the time Decals.com receives proof approval and are shipped using UPS. Shipping times start after production is complete.